Why You Need Code-to-Fix™ Resolution

The Problem: Generic scanners only read generic fault codes. Proprietary errors (like SPN/FMI codes) and repair procedures are locked behind expensive dealer tools and manuals. When a critical machine goes down, every hour you spend searching for a fix costs you hundreds in lost productivity.

The Solution: The Code-to-Fix™ Resolution service bypasses the expensive guesswork by providing validated, step-by-step repair guidance directly to your team.

Key Features of Your Annual License

Proprietary Code Translation - Instantly access the meaning of complex manufacturer-specific codes (e.g., John Deere, CAT, Freightliner, Cummins, Paccar, Kubota, etc). We translate the cryptic code into a clear component failure and repair starting point.

Personalized - One of our diesel technicians looks specifically at your issue and provides you feedback, and will correspond further to your questions to help resolve.

Guaranteed 48-Hour Resolution Advice - Submit your fault code and receive specific, expert-validated troubleshooting procedures via email within 48 hours—minimizing downtime and ensuring a fast fix.

How the Service Works in 3 Simple Steps

Accessing expert advice is streamlined for maximum efficiency:

1. Scan & Capture: Use your diagnostic tool to retrieve the complete fault code, along with the equipment model and year.

2. Submit Your Request: Log into the Code-to-Fix™ Member Portal (or use your dedicated submission email) and send us the details.

3. Receive Your Resolution: Within 48 hours (typically within 24), our team replies with a detailed email containing the necessary steps to troubleshoot, test, and resolve the issue.